Losing Clients After the First Visit?

Fix your follow-up. Boost your retention. Build a real system.

Get Lifecycle Compass — a $49 retention system built for medspas who are tired of client ghosting and ready to keep their calendar full.

Why your calendar keeps getting quiet

You deliver great treatments. Clients leave happy.

But then... crickets. They don’t rebook. They don’t come back.

Most medspas lose 70% of clients after the first visit. Not because they suck but because no one taught them how to engineer return visits.

Retention isn’t luck. It’s a system.

Lifecycle Compass is a plug-and-play toolkit that helps you:

  • Spot exactly where you’re losing clients

  • Send smarter, strategic follow-ups

  • Turn one-time visitors into loyal regulars

No fluff. No salesy garbage. Just real strategy, for solo clinics and small teams.

Here’s what you get for $49:

✅ Lifecycle Leak Map – Find your biggest drop-off points

✅ 7-Day Retention Reset – Actionable, week-long system builder

✅ Email Journey Starter Guide – DIY follow-up planner

Bonus:

Once you download Lifecycle Compass, you’ll get a private link to book a free 1:1 call. Use it to ask questions, get feedback, or map your next move. No sales pitch. Just strategy.

This isn’t theory. This is math.

📊 One tip in a follow-up email = 28% more rebookings

📉 70% of revenue loss happens after the first visit

📈 Consistent follow-up can increase client value by 3.4×

Retention is the most overlooked profit lever in your business — and it’s the easiest to fix.

This is for you if…

✅ You’re a solo or small team clinic

✅ You’ve got clients coming in, but not coming back

✅ You’re tired of guessing what to send or when

✅ You want strategy — not spammy templates

Not for you if you want to “blast a list” or trick people into booking. This is for brands that want loyal, long-term clients.

Let’s plug your revenue leaks.

No more waiting for clients to “hopefully” rebook.

You need a follow-up system.

You’ll have it today — for $49.

You’ll have everything you need to spot your biggest leaks and start fixing them in under 60 minutes.

I’m Imani, and I help medspas and wellness professionals build client follow-up systems that feel intentional, not overwhelming. Most businesses lose money in the silence between visits. I help close that gap with smart, well-timed emails and automations that keep good clients coming back.

My work sits at the intersection of marketing, systems, and client experience. It's built for real life, it’s built for businesses like yours.

Because retention isn’t just about reminders. It’s about relationship.

FAQs

  • Nope. Lifecycle Compass gives you frameworks and strategic clarity, not plug-and-play templates. It’s built to help you design a retention system that fits your business—whether or not you’ve used email marketing before.”

  • No. You just need an email platform (like ActiveCampaign, Mailchimp, or Klaviyo) and a willingness to follow up with your clients.

    Lifecycle Compass is tech-agnostic—it’s about building a system, not pushing you into a platform. If you're already collecting emails or booking online, you're ready.

  • It’s built for medspas, but it works beautifully for any appointment-based or client-service business—nurse injectors, wellness pros, lash artists, physiotherapists, etc.

    If you’re losing clients after the first visit and you want a system to keep them coming back, this is for you.

  • That’s exactly why I built this.

    You don’t need to be a copywriter or a marketing expert. You just need a clear client journey and the right follow-up at the right time.

    Lifecycle Compass shows you what to say, when to send it, and how to stop overthinking. You’ll even get starter prompts to help you write faster (or use AI to help you draft).

    It’s not about doing more, it’s about finally doing the right things.