Turn more one-time clients into loyal regulars.

ClientCadence helps small service businesses rebook more clients and sell more products—automatically. We build the system for you, so you can focus on delivering great results.

15 minutes. No pressure. Just making sure this actually makes sense for your business.

Why ClientCadence Exists

This started as a project for my friend’s medspa—and quickly became something I realized more service businesses need.

Most service-based businesses struggle with retention—but not because their clients don’t love them.

It’s usually a follow-up problem.

There’s no system in place to bring people back after their appointment, or to nudge them when it’s time to restock.

And even when there is a system, it’s often too manual to scale—or too disconnected from the rest of the business to make a real impact.

You’re busy. You’re doing a lot. So re-engagement slips through the cracks.

ClientCadence exists to fix that.

It’s not a marketing campaign. It’s a system that helps you quietly retain more of the clients you already earned—without switching platforms or hiring a team.

Why Clients Don’t Come Back (Even When They Love You)

You’re delivering a great service. Your clients are happy. But they don’t always come back.

Sometimes they fall off the radar. Sometimes they mean to rebook or restock… but don’t.
Without a follow-up system, it’s hard to stay top-of-mind without constantly doing more.

You might be:

  • Sending emails inconsistently (or not at all)

  • Reminding clients verbally—but never following up

  • Missing key moments for upsells, like product replenishment

  • Doing too much manually, or not doing anything at all

You don’t need another marketing thing. You need a system.

“Clients sometimes fall off after their skin improves. Six months or even a year can go by—and then their skin is back to where it was when we first started.”

— Medspa Owner

Here’s how we Fix it

ClientCadence is a done-for-you retention system that helps your clients come back, restock, and rebook—without you having to chase them.

It started with a friend who owns a medspa. I’d been her client for years—and I realized I was constantly forgetting to rebook or restock, even though I loved her service.

That experience helped shape this system.

We build smart follow-ups based on the way you already work—connecting the tools you use to create personalized touchpoints at the right time.

And because it’s powered by AI, those touchpoints feel perfectly timed and relevant without any extra effort from you.

Whether your business runs on Square, Jane, Shopify, or another platform, we design a system that fits your size, style, and schedule.

So your business keeps growing… even when you’re not online.

WHat You’ll Achieve with ClientCadence Essentials

Once your ClientCadence system is in place, you’ll start to notice real changes—quickly.

You might:

  • See more clients rebook without needing reminders

  • Watch your product sales increase from automatic follow-ups

  • Hear clients say, “Thanks for checking in—perfect timing”

  • Spend less time on admin and more time in your zone of genius

  • Feel confident knowing your clients are being taken care of, even when you’re not online

This isn’t a magic wand. But it is the system that keeps your business moving forward—quietly and consistently—every day.

Sound like what your business needs?

Many service-based businesses see a 15–30% increase in rebookings or repeat sales within the first 60 days.

Who This Is For

This is for you if:

  • You run a service-based business (like a medspa, beauty clinic, or studio)

  • You’re busy delivering results—but your client follow-up feels random or manual

  • You want to boost retention and product sales without switching platforms

  • You’ve built a great experience—but clients still fall off after a few visits

  • You’re ready to grow, but need systems in place before adding more clients or staff

And if you’re not sure if you’re ready? Let’s connect and figure it out together.

ClIentCadence CORE Package Includes

System Setup & Integration
We connect your booking, product, and email tools into one smart system. No new platforms required.

  1. Client Segmentation & Tagging
    Your list gets organized by service type, product need, and visit history—so messages feel personal, not generic.

  2. Automated Follow-Up Series
    We build done-for-you email flows to re-engage, remind, and resell—so clients come back without needing a nudge.

  3. Performance Dashboard & Metrics Review
    A simple view of what’s working and where we’ll optimize. You’ll also get a 30-day check-in to review early data.

  4. Welcome Email Setup + Tagging Survey
    A single, smart entry point that tags each new client based on their goals, concerns, or interests—so the rest of the journey feels aligned

Need more? Ask about Plus.

Ready to explore what this would look like for you?

How It Works: Simple 3-Step Process

1

We Map Your System

We start with a consult to review your current tools, goals, and what you’d like to improve. Then we create a simple blueprint based on what will work best for your business.

2

We Build It For You

You stay focused on your business—while my team and I handle the setup. That includes a dedicated automation tool, integrations, email flows, tagging logic, and AI-powered touches where it counts.

3

You Launch With Confidence

We test everything together, and once it’s live, your system runs quietly in the background. You’ll get a 30-day check-in to review early metrics and fine-tune if needed.

Ready to get started?

“I’ve been working with Imani to build out my retention system, and even before we launched, I felt more organized and in control of how I connect with clients. This is exactly the kind of structure I need to scale in 2025.”
— Nurse Injector

Still Have Questions?

Totally fair. If you’re used to doing everything yourself, this might feel too easy—or even too good to be true. Let’s clear that up.

These are the questions I get most often (usually right after “Sooo… what’s the catch?”)

  • Most of the popular ones! If you're using tools like Jane, Square, Shopify, or Squarespace—we can probably make it work. Not sure? Book a call and I’ll confirm it in two seconds.

  • Usually no, but we will likely need to add a tool that connects everything. Most medspas already have booking and payment systems—but not one that ties client data, purchase history, and email together in a smart, automated way. That’s where I come in. I’ll set up a lightweight platform in the background that handles the follow-up, personalizes timing, and even uses AI to optimize content—so you don’t have to.

  • Just 2–3 hours up front (spread across two weeks), then a quick monthly check-in if you want to keep optimizing. Everything else? Fully handled.

  • Yes. You don’t need a list, a strategy, or even a copywriter. I handle setup, write the emails, and build the system around your business. You just give feedback and approve.

  • Most businesses see a lift in rebookings and product orders within the first 30 days—especially if they weren’t doing much follow-up before. It’s not magic. It’s just finally working the way it should.

  • Yes—everything is built to respect data privacy requirements in both Canada and the US. We’ll configure it safely using tools that support compliance.

Still wondering if this would work for you?

I’ll walk you through it, no pressure.

Is this The right fit?

This system works best for businesses that:

  • Have been operating for at least a year

  • Use a booking and a POS system (like Jane, Square, etc.)

  • Already have a few marketing assets or brand content to build from

  • Are ready to invest in client retention—not just getting new clients

  • Want a done-for-you system, not another DIY template

If you're earlier stage or unsure if you're ready, you're still welcome to book a consult. I’ll let you know if this is the right move—or what might be a better next step for now.

Ready To StreamLine Your Retention?

I’m currently booking 3 clients monthly for full ClientCadence setup and support.

This work is hands-on and collaborative, so I only take on a few clients at a time to keep quality high.

If now’s the right time for you, let’s connect and see if we’re a good fit.

Once those spots are filled, there is a waitlist for the next round of onboarding.
Clinics that complete a Fit Check Call will be first in line when the next openings become available.